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Experience and Skills |
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Experience |
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| Pennsylvania Cable Network Present Office Manager Greet guests. Answer the phone (8 line Sprint phone system). Maintain the company website. Created and maintain several databases and spreadsheets in Microsoft Access and Microsoft Excel that are used throughout the company. Responsible for all building maintenance, company phone system/voicemail and order all office supplies. Make hotel reservations and travel arrangements for employees. Any other administrative tasks that are assigned to me. Communications Systems Specialist, Inc. 2001-2002 Scheduler Scheduled technicians to work on customer equipment. Assisted in answering multiple phone lines. Created job tickets in Shopware for equipment to be repaired. Updated and transferred the job ticket data from Shopware to Peachtree Accounting Software to create an invoice for the customer. Responsible for turning the technicians time in to the Payroll Clerk. Assisted with any general office duties. Wyndham Garden Hotel 2001 Front Desk Greeted guests. Checked guests in and out guests of the hotel. Answered the phones. Made, canceled and changed reservations per the guests request. Provided guest services for the hotel including: directions, wake-up calls, transferring calls from switch board to guest rooms or the restaurant and answer any questions the guest may have. Server Greeted customers and showed them to their table in the restaurant. Took the customers food and beverage orders. Served the customers their food and beverages. Was responsible for creating the customers bill, taking the payments and delivering their change. Cleaned and set table and prepare the restaurant for the next shift. Banquet set-up and service. TSR Wireless LLC. 1993-2000 Administrative Manager Delegated work to my staff. Worked closely with the Executive Vice President of Network Operations & Engineering and the Vice President of Engineering. Was responsible for submitting the bi-weekly payroll for 90 Engineering employees to the Payroll Department for processing. Kept track of all the vacation and sick days for the Engineering Department employees. Continued to help with any general office duties. Administrative Assistant 19931996 Was responsible for submitting monthly expenses for the Engineering employees to the Accounts Payable Department. Balanced the petty cash box every month. Approved all Engineering Department bills and sent them to the Accounts Payable Department for processing. Established several Excel spreadsheets that were used throughout the company. Answered multiple telephone lines. Was responsible for all general office duties in the Engineering Department. National Education Center 1992-1993 Admissions Secretary Greeted visitors. Assisted students and faculty with any general office duties or problems. Was responsible for all student enrollment paperwork. Answered multiple telephone lines. |
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Resume/Skills |
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| Create/maintain websites (Dreamweaver & Netscape)Management 15 years administrative/secretarial/receptionist experience Worked closely with top level/executive management Some human resources/benefits/payroll Can use various office equipment Programs (Word, Excel, Acess) Program phones/phone systems Travel arrangements Customer service Some accounting |
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Certifications: |
Associate in Specialized Business Degree | |
Highest Education: |
Graduate of Business School | |
Requested Rate: |
Negotiable | |
Contact Information |
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Contact Name: |
Debbie Eckstine | |
Company: |
- | |
Email Address: |
jeckstine@comcast.net | |