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Experience and Skills |
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Experience |
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| More than 25 years as an Organization Development Professional creating positive changes that make a difference in organizations. Demonstrated skill at improving performance, creating satisfied customers, engaging employees, and developing leaders. Successful at generating positive results from focused project teams, collaborative planning processes, facilitation, compassionate coaching, and imaginative curriculum designs. Proven results in large corporations, universities, strategic business research organizations, community based non-profits, and running my own profitable business. | ||
Resume/Skills |
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| Daniel R.Wiseman 133 W. Palatine Rd. Unit 202 t: 847.221.5197 Palatine, Il 60067 f: 847.221.5198 e: connect@wisemanconsulting.com web: www.wisemanconsulting.com Professional Profile More than 25 years as an Organization Development Professional creating positive changes that make a difference in organizations. Demonstrated skill at improving performance, creating satisfied customers, engaging employees, and developing leaders. Successful at generating positive results from focused project teams, collaborative planning processes, facilitation, compassionate coaching, and imaginative curriculum designs. Proven results in large corporations, universities, strategic business research organizations, community based non-profits, and running my own profitable business. Executive Experience Wiseman Consulting and Training Inc. Managing Partner 2001-2009 Implemented a successful consulting business focused on performance improvement, leadership development, and strategic planning largely in the non-profit community. My projects have led to improved productivity, creation of new services, successful building programs, and improved staff effectiveness. Frequent speaker at national and international conferences. Since 2002 have served as a highly rated guest lecturer on leadership at Dominican University’s Graduate School of Library and Information Sciences. • Created innovative strategic direction setting process used by more than 40 organizations. Resulted in high levels of community engagement, referendums being passed, facilities being built, new funding streams and enhanced community/staff engagement. • Designed and delivered 50 in-service training programs to organizations in 6 states. Programs frequently led to improved processes and communication, clarity of direction, better customer service and enhanced employee satisfaction. • Created first statewide leadership curriculum for Indiana Librarians based on Servant Leadership and action learning concepts. Program sponsored by three organizations. Conducted web-based assessment of needs. Produced measurable results and successful library projects. • Designed and facilitated the first ever statewide continuing education summit for the Tennessee State Library, all regional library systems, universities, and major public libraries. Resulted in a plan that was funded, staffed and successfully implemented. • Designed and implemented a program evaluation process as well as serving as a featured presenter for the Illinois Institute for School and Public Librarians since 2003. More than 500 successful participants in the program. • Provided conflict engagement coaching, workshops and consulting services to more than ten organizations resulting in the successful ethical resolution of complex issues. United Airlines –Chicago, IL Senior Staff Organizational Effectiveness 1995-2001 Responsible for designing and implementing complex companywide organizational change initiatives. Led project teams and mentored entry-level professionals. Conducted global leadership workshops in UK, Hong Kong, and Germany. Facilitated 360 degree feedback processes, process improvement, alternative dispute resolution, culture change, and talent development projects. Reported to the Director of Corporate Organizational Effectiveness. • Action: Practice leader for a long-term organizational design process at San Francisco Airport (6,000 employees and 4 divisions). Provided mentoring, talent development and leadership skill transfer to HR staff. Results: Created change strategy that produced significant operational and performance improvement results while enhancing employee satisfaction and labor relations. Redesigned station operations center and customer service processes resulting in improved reliability, reduced errors, and better business unit collaborations. Station went from last to first in key performance measures. • Action: Facilitated corporate goal summits to align and focus priorities with operational initiatives. Results: Company profitability improved to record levels during this two year period. This led to high levels of strategic leadership collaboration. • Action: Project facilitator for information summit, employment process improvement, customer complaints research, E- HR and E- Pay initiatives. Results: Creation of new information tools to deliver accurate, timely data to customer and employees. The initiatives improved customer satisfaction scores and cross division collaboration while reducing cycle time and improving employee productivity. Excelleration Inc. -Indiana Labor & Management Center- Senior Consultant 1992-1995 Responsibilities included designing and implementing complex client-driven business process improvement and organizational change initiatives. Identified potential clients and created business solutions. Designed and conducted national leadership training seminars. Created small business continuous improvement process. • Other key actions: Highly successful organizational change projects with Ford Credit, Red Spot Paint, ABTCO, Inland Container, Indy Parks, and Harmon Motive organizations. Implemented successful TQM projects with two financial institutions. Organization Design Systems-Houston, TX-Senior Consultant 1991-1992 Responsibilities included designing and delivering client-focused business process improvement projects and complex change initiatives. Marketed company services and developed new clients. Designed highly regarded seminars for clients such as BP/Amoco, Exxon, and Shell. American Productivity and Quality Center-Houston, TX 1988-1991 Program Manager/Consultant/Lead Instructional Designer Responsibilities included leading long-term project teams to deliver organization effectiveness, TQM, and change management services to member companies. Designed and delivered innovative seminars and customized training products. Supervised clerical, technical support and entry level professionals. Successfully marketed organization to clients. • Action: Program manager and lead consultant for an innovative three-year multi-company White Collar TQM project with Chevron, JR. Simplot, and the Bureau of Reclamation. Created new TQM workbooks. Results: All organizations’ projects won quality awards and improved productivity. • Action: Designed and implemented high performing work teams and quality improvement seminars. Results: Consistently high ratings and the creation of long-term client relationships. Prior Relevant Experience Program manager for productivity improvement at a regional university-based strategic business research organization. Senior management and organization development professional for a large electrical utility company and Blue Cross/Blue Shield of Indiana. Vice president of research/training for a consulting organization specializing in creating Employee Assistance Program models Academic History B.S. Purdue University in Business Economics M.S. Indiana University in Educational Psychology Ph.D. Candidate (inactive ABD) Indiana University in Adult Education Professional Memberships: American Society for Training and Development, Organization Development Network, American Library Association, Illinois Library Association, and the Alban Institute. |
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Highest Education: |
MS | |
Requested Rate: |
100/HR | |
Contact Information |
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Contact Name: |
Dan Wiseman | |
Company: |
Wiseman Consulting and Training | |
Address: |
133 W. Palatine Road | |
City, State & Zip Code: |
Palatine, IL 60067 | |
Email Address: |
connect@wisemanconsulting.com | |
URL: |
www.wisemanconsulting.com | |
Phone Number: |
8472215197 | |